Her Radiant Crown Hair

The business describes itself as an upscale, customized experience for women, with each visit planned around the client's hair and beauty needs. It has two locations: a studio at E Independence Blvd in Matthews, and a space at Salon Loft on Sandy Rock Place in Charlotte. The Salon Loft location is open Tuesday, Thursday, Friday and Saturday, with shorter hours on Tuesday and Thursday.

Visits usually start with a 20-minute consultation, priced from $25, to talk through hair goals, assess needs and settle on a style or treatment. The consultation takes a $24.50 deposit, which is non-refundable.

The menu runs from sew-ins to wig work. Traditional leave-out sew-ins include a cleanse, conditioning, a braid-down foundation and weft installation. Sew-in maintenance covers shampoo, conditioning, scalp care, track tightening and restyling. Microlink braidless sew-ins secure wefts with beaded rows instead of braids. Closure and frontal installs are done without adhesive. Custom machine-made wigs are built from exact head measurements, with closure or frontal placement and a tailored cap fit. Wig maintenance and styling are also offered, and wigs or extensions can be dropped off at no charge.

Other services include silk press, loc retwists with palm-roll styling, braid, twist and weave takedowns that protect natural hair, scalp detox and steam hydrating treatments, root touch-ups and all-over color, virgin relaxers for natural hair with new growth over 4 inches, short cuts, blowouts, and ponytail and updo styling for events.

Booking policies are set out clearly. Cancellations made at least 24 hours ahead are not charged. Clients get a 10-minute grace period; after that a $15 late fee applies, and arriving 20 minutes late cancels the appointment, forfeits the deposit and charges the full service price. No-shows forfeit their deposit and are charged for all booked services. Buy Now, Pay Later is available for bookings from $50 to $4,000, subject to approval before the appointment.

Each visit is customized to the client's hair and beauty needs, starting with a consultation to plan the style or treatment.