Fixxd Beauty Bundles

Fixxd Beauty Bundles, which also goes by Fixxd Factory, has been in business for eight years according to its website. Hair is the core of the business: extensions sold as single bundles, frontals and closures, bundle deals and ready-to-ship pieces, alongside fashion wigs and a medical wig line. The business says it sources its hair ethically and offers premium quality extensions, and it describes its products as designed to give a glamorous look at a reasonable price. Tape-in extensions and Forever Fixxd lashes are also part of the range.

Medical wigs are sold under the Fixxd RX collection and are described as non-surgical hair replacement for people experiencing hair loss or thinning hair. The Professional Hair System is made to order from 100 percent natural human hair, starts at $550, and comes in five cap options. Cap styles include a custom glueless cap, a full lace cap that can be worn in updos, a full silicone mesh cap with ear tabs, a lace top frontal cap and a silicone strip mesh cap with silk top. The business says its caps are soft and easy to put on and take off. For first-time wig wearers, the site suggests choosing a conservative color, length, thickness and style, and notes that the full lace cap may not suit beginners.

Wig restoration runs under the Quick Fixx Wig REstore name and applies only to Fixxd Luxury Wigs. Clients mail their unit to a PO Box in Litchfield Park, AZ 85340, and it is returned after service. Restore options range from a $90 refresh to a $365 frontal replacement with color, and each takes about two hours. Appointments are limited each week; when a week is full, clients are asked to book the following Tuesday or Friday. Wigs are shipped back within 7 to 10 business days of arrival, and if a wig cannot be repaired, the hair quality is questionable, or the work is beyond the business's expertise, the business contacts the client with other options or refunds minus shipping.

Processing takes 10 to 14 business days for standard orders and 14 to 21 business days for custom wigs, excluding shipping. Domestic shipping takes 3 to 7 business days, and international shipping takes 6 to 10 business days from the day it ships. Because units are custom, all sales are final. Exchanges are honored only for mistakes made by the business and must be requested within 7 days of delivery, and exchanges and accepted refunds carry a 15 percent restocking fee. Order changes or cancellations are accepted only within 24 hours of placing an order. The shipping address must match the billing address, and orders ship with signature required. Sezzle and Affirm are accepted for online orders, and military, student and traveling professionals are asked to email for accommodations.

The Faithfully Fixxd Rewards program gives members 1 point for every dollar spent, 10 points for a referral and 50 points for signing up, and 5,000 points can be redeemed for a $5 discount. The business also takes wholesale inquiries and sells gift cards. Contact form replies are sent within 24 to 48 hours.

The business says it aims to help every woman feel beautiful, with a focus on quality products at a reasonable price. It advises first-time wig wearers to start with a conservative color, length, thickness and style.