Concepción Salon

Concepción Salon serves clients across Hoover, Vestavia and Birmingham, Alabama. According to the salon, it ranks among the top hair salons in that region. The salon says its priorities are hair health and a respectful atmosphere for both clients and staff.

Stylists at the salon are independent professionals, and clients pay their stylist directly; the salon accepts most forms of payment. Booth rental is available for stylists. Online booking is open to every stylist, and the Stylist Match Quiz on the site helps new guests choose a stylist.

New guests begin with a digital consultation form and a pre-visit experience before their first appointment. The salon replies to consultation requests within 48 hours on business days, so requests sent Saturday through Monday are answered on Tuesday. New guests are usually seen within two to three weeks of their request, and guests with limited availability may wait up to 12 weeks. Chemical services such as color, corrections, blonding and vivid transformations require a signed liability waiver, and a cancellation policy form must be signed before any service.

Cancellations need at least 24 hours notice. Cancelling with less notice can lead to a service fee and may affect future booking. Clients more than 15 minutes late may have their appointment reopened or given to another client, and the full booked service may not be completed if a late appointment is kept. Service and time estimates are subject to change.

Coffee, tea, water and snacks are offered to guests, and shampoo bowls have soft neck rests. The salon also sells and uses the Leaf and Flower CBD line, which includes damage control and volume shampoos and conditioners, a blow-out spray, a frizz remedy, a phyto-molecular oil, a volume spray and a pain relief product. Its products page links to a Kevin Murphy product finder.

The salon's stated focus is healthy hair and a respectful environment for clients and the team.

The salon describes its atmosphere as positive and uplifting.