VideoLocktician

VideoLocktician is based in Bear, Delaware, under the legal name Natural Transitions, Inc. The business describes itself as offering more than 25 years of handcrafted, nature-based products for locs. It has rebranded and moved its shop to PamperedLocs.com, which carries a wider range of product, apparel and jewelry.

The owner makes the hair products by hand in small batches, with the exception of the Hair Secrets line. Installation is the core service: Sisterlocks and Interlocks are offered to new clients, and custom loc ties and hair jewelry can be added to existing styles after a video meeting, with a 50% upcharge.

Consultations cost $30 and can be booked as a private video chat, in person, or by phone. The business also hosts live broadcasts on loc topics such as thinning locs and coloring locs.

US orders typically ship within 3 to 7 business days and arrive within 8 to 15 business days, and international orders may take 4 to 6 weeks. Returns must be postmarked within 30 days, and the customer pays return shipping. Sale items, gift cards, downloadable software and personalized merchandise cannot be returned. Apparel and mugs are sold through an Etsy shop that Etsy processes, and hair clips and accessories are sold through a Lilla Rose shop and shipped separately. Delaware residents can arrange local pickup, and Visa, Mastercard, Discover, American Express and PayPal are accepted.

Products are handmade in small batches by the owner, and the business describes them as nature-based.