The SwichUp

The SwichUp is a salon in Atlanta that combines hair extensions with hair loss solutions. Her teaching background shapes how the business explains its services to clients.

The salon sells Brazilian Virgin Hair bundles in natural colors, and the hair is collected from single donors and has not been chemically altered or processed. Lengths under 16 inches typically need at least two to three bundles for a full head, lengths over 24 inches are recommended four or more bundles, and lengths over 28 inches are recommended five or more for a full look. Extensions can be colored and lightened, and the business advises using its professional coloring services. Natural black and natural brown extensions vary, and the business recommends shampooing every two weeks with a mild shampoo and conditioning in between. According to the business, extensions can last a year or more with that care.

Hair loss services address hair loss from cancer treatment and other medical therapies, autoimmune conditions, medical conditions or medications, temporary or chronic shedding linked to stress and lifestyle, menopause, thyroid changes, pregnancy or hormonal imbalance, and repeated tension from hairstyles and extensions. Care begins with a Hair Loss Consultation, which uses a complete intake form to assess the hair loss and plan a customized solution. A cranial prosthesis is a custom wig or hairpiece that a physician prescribes for hair loss due to a medical condition. The business does not bill insurance directly. It provides invoices and documentation for clients to submit claims, and many plans may cover a cranial prosthesis with a Letter of Medical Necessity from a doctor. A cranial prosthesis is considered a qualifying medical expense under most FSA and HSA plans, and the business accepts HSA and FSA funds for medical hair loss services. Custom wigs take 7 to 21 business days to create, and wig units take 10 business days to ship after processing.

Appointments can be booked up to 35 days ahead and are confirmed by email. A non-refundable 30% deposit secures the appointment and is applied to the final total. After three days on the schedule, the deposit converts to a retainer that is non-refundable and cannot be moved to new dates or services. Cancellations or rescheduling requests need at least 48 hours' notice. Cancellations within 24 hours carry a fee of 50% of the scheduled service, and no-shows without notice are charged the full service fee. For services of two hours or longer, cancellations within 48 hours or rescheduling requests carry a fee of 50% of the service total. There is a 10-minute grace period for late arrivals, after which appointments may be shortened or rescheduled. Clients are asked to arrive with detangled hair unless detangling is booked, and first-time clients send a front and back photo of their hair before the visit. Children and additional guests are not permitted. Major credit cards, debit cards and digital payments are accepted, and contact form submissions receive a reply within 24 to 48 hours.

The Teacher's Chair is the education arm of the business and is built for licensed cosmetologists, salon owners, beauty school students and beauty entrepreneurs. Its hands-on extension courses cover Microlinks, K-tips, luxury sew-ins, wig construction, consultation approaches and growing a business. Instruction comes as in-person workshops, private sessions and downloadable digital materials, including the Medical Wig Business Starter Kit. Medical wig business training addresses cranial prosthesis education, medical wig training, insurance navigation and client care for professionals adding hair loss services. Also offered are beauty business strategy sessions, general mentorship, masterclasses and clinical cranial prosthesis certifications. The Teacher's Chair additionally advises schools, healthcare networks and state agencies on instructional design, curriculum compliance, and corporate wellness and HSA benefit strategies. Inquiries about beauty classes, medical wig training, workshops and speaking engagements are handled through forms on the website. The Teacher's Chair works with a limited number of clients during residency blocks in Atlanta and Austin, Texas.

The business aims to raise the standard of care within the beauty industry, and its clinical hair loss work and professional education both work toward that goal.

The business describes its salon as a place where professionalism meets a luxury experience.