Pretty Hair Weave

Pretty Hair Weave describes itself as a full-service salon in Chicago's South Loop, with a focus on weave and natural hair beauty.

Alongside the salon work, the business sells virgin human hair. Its listed sources are Brazilian, Peruvian and Malaysian hair, available in loose wave, body wave, deep wave and straight textures. The business states that its extensions are 100% virgin human hair and have not been chemically processed, and it describes its hair as top quality and its extensions as good value. Wavy hair is stretched straight for sale, so it may look about 2 inches shorter than its labeled length. Virgin hair can be colored, and the business recommends having a professional stylist do the color. With good care the hair is said to last two to six months.

For length, the business suggests 2 bundles for 10 to 18 inch hair and 3 to 4 bundles for 20 to 40 inch hair. Its care guidance includes sealing the wefts to reduce shedding, folding wefts over after each row is installed, and washing every two weeks with a sulfate-free shampoo and a moisturizing conditioner. Its product range includes lace tint, lace glue remover, melting spray and protective spray.

Orders are processed within 48 to 72 hours, Monday through Friday, and ship by USPS. Most arrive 1 to 3 business days after drop-off. Shipping and billing addresses must match, and customers may be asked to verify their identity for fraud prevention. The business recommends buying shipping protection through Route at checkout, since lost packages without it are outside its control. Hair products can be returned within 5 days of starting a return, with refunds issued within 3 business days after the items arrive. Bundles are not eligible for refunds or exchanges, and returned items must be unused, uncut and in original condition. The phone line is open Monday to Saturday 9am to 10pm and Sunday 10am to 6pm, and email is answered within 24 to 48 hours. Live chat is offered for urgent issues.

Pairs in-salon hair services with sales of virgin human hair extensions, with written guidance on bundle length, installation and care.