Naturally Yours Studio I Boutique

The business states it has served clients for over 35 years and that its mission is to improve the quality of life for women. It focuses on helping clients keep their self-confidence and a positive self-image during and after medical treatment, including people losing hair from chemotherapy or other medical causes and women after breast surgery following a breast cancer diagnosis. According to the site, reviews average 4.9 out of 5 at the Willowbrook and Mishawaka locations and 4.8 out of 5 at St. Joseph.

The business describes itself as an intimate, personal boutique where consultants take each client through a fitting in person. First consultations are complimentary and take place one-on-one in a private fitting room. Wig, hair piece, and bra or breast fitting visits must be scheduled in advance, and clients are asked to arrive 15 minutes early to complete paperwork. Arriving 15 minutes late results in a rescheduled appointment. Appointments cannot be booked, cancelled, or changed by email, so clients call their location directly.

Post-surgery garments can be worn right after lumpectomy, mastectomy, or reconstruction, and the complimentary post-surgery bra is limited to one per person with a downloadable certificate. External breast prostheses are offered in silicone, leisure, swim, partial, and custom styles, and custom prostheses are made for each client by the team. Lightweight breast forms are described as 25% to 35% lighter than standard silicone forms, according to the business. Compression products include gauntlets, gloves, arm sleeves, and bras and vests for day or night, and mastectomy swimwear is available in women's sizes 6 to 30 year-round.

The business is a Medicare supplier and works with a select group of Michigan and Illinois Medicaid plans. An in-house billing team submits claims to contracted insurers once a valid physician's prescription and the required paperwork are provided. Clients should reach out to their insurer before booking an appointment. Clients pay their own co-pays and deductibles, plus the cost of upgrades and anything that isn't billable. When a client buys from a provider outside the contracted network, the business assists with filing for reimbursement.

Services are provided by licensed and certified consultants, with a focus on private, one-on-one fittings and support through medical treatment.