KC Glam Collection

KC Glam Collection sells virgin hair, including wigs, bundles, closures and frontals, and offers braiding and styling services from a home-based location in Plainfield, Illinois. The business describes its Luxe Collection as its top seller. The Bundles Deal Luxe Collection is made from 100% single donor hair and includes multiple lengths and textures.

Appointments take place at the home location, and the address is sent by text the day before. Braid services and some crochet and ponytail services include hair, and the included braiding hair comes in natural colors only (#1, #1b, #2 and #4). Color hair is an extra charge. Clients should arrive with hair washed, blow dried and free of product. The business does not service other people's work and does not allow extra people at appointments.

Appointments can be booked up to a month ahead with a $25 non-refundable, non-transferable deposit plus a $1 service fee, which is applied to the total on the day. Rescheduling requires a new deposit. Sunday, Tuesday and holiday bookings carry a $100 fee plus services and must be arranged by text, and same-day squeeze-ins carry a $50 fee and must also be booked by text. Late-day appointments after 6:00pm Tuesday through Friday and after 2:30pm Saturday carry a $30 fee, and braid services over three hours on Friday and Saturday carry a $30 fee. Cancellations made at least 24 hours ahead carry no penalty, while same-day cancellations cost $50 to rebook. There is a 15-minute grace period, after which a $25 late fee applies and appointments are cancelled after 20 minutes. No-call, no-show clients cannot book again. Children under 8 are not serviced, and children who cannot sit still should not be booked. Payment is accepted by cash (exact amount), Apple Pay or Zelle.

Hair care guidance for the bundles includes co-washing with a moisturizing conditioner and air drying before installing, washing with non-sulfate shampoo and conditioner, and deep conditioning twice a month. According to the business, Luxe hair can last up to three years, premium bundles up to two years and wigs up to one year with proper care. Virgin hair can be dyed to match a desired style, though the business recommends consulting a professional stylist before coloring. All sales are final, and customers should allow two business days for updated shipping information. Gift cards are sold online, never expire, and can be sent by email with a personal message.

The business recommends consulting a professional stylist before coloring its virgin hair, and its hair can be dyed to match a desired style.