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Hello Sugar
Hello Sugar
Hello Sugar

Hello Sugar Shaker Heights | Towne Center

Spa in Shaker Heights, OH · 2 locations

Rated 4.8 out of 5 (55 on Google Maps) (opens in a new tab) Closed now

Hello Sugar is a Brazilian wax and sugaring salon that belongs to the Hello Brands company group. The Strongsville location sits in Loft 21 inside Salon Lofts at LedgeWood Plaza, with free parking directly in front. The salon describes itself as an all-in-one hair removal salon and says it welcomes women, men and all skin and hair types.

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About

Hello Sugar is a Brazilian wax and sugaring salon that belongs to the Hello Brands company group. The Strongsville location sits in Loft 21 inside Salon Lofts at LedgeWood Plaza, with free parking directly in front. The salon describes itself as an all-in-one hair removal salon and says it welcomes women, men and all skin and hair types.

Services are grouped by body area: arms, back, Brazilian, buttocks, chest and stomach, enzyme treatments, face and neck, intimate lightening and legs. Hair removal is done with waxing or sugaring, and the salon uses four different waxes and sugars so each service can be adjusted to the client's skin and hair. Sugaring is a sugar paste that the salon says clings mainly to hair rather than skin. Most appointments take 15 to 30 minutes, depending on the service and area.

Brazilian services are the salon's most popular category, and they come in V and P versions. Bikini Line trims the edges beyond a standard bikini or underwear line, Bikini Full covers the front and sides and extends to the top of the inner thighs, and Brazilian (V) adds the labia to the full bikini. Enzyme treatments for underarms and the Brazilian area include cleansing, exfoliation and a hydrating mask.

Lash and brow services include lash tint, lash lift, brow tint, brow shaping and tint, and brow lamination, which the salon describes as a semi-permanent, noninvasive way to temporarily reshape the natural brow. According to the salon, lash and brow results hold for six to eight weeks. Intimate lightening is offered as an accelerated brightening service for sensitive areas.

The salon publishes a first-timers page covering appointment preparation, what to expect and aftercare. Clients can text (440) 999-2188 to reach a receptionist with questions. The website also publishes a cancellation and no-show policy and a return and refund policy, and there is a mobile app on the App Store and Google Play. Waxing and sugaring appointments are usually booked every four to six weeks, with hair about the length of a grain of rice, or two to three weeks of growth, before the visit. Results typically last three to four weeks, according to the salon.

The salon customizes each service to the client's skin and hair, choosing among four waxes and sugars for each visit, and says it holds high standards for waxing, cleanliness and customer service.

Services

Final prices may vary.

Hands, shoulders, underarms, half arms and full arms, from $13.

  • Hands $13
  • Shoulders $18
  • Arms Half $38
  • Arms Full $43
  • Underarms $22

Lower back, upper back and full back, from $13.

  • Back Lower $13
  • Back Upper $31
  • Back Full $61

Bikini line, bikini full and Brazilian options, each in V and P versions. Listed as the salon's most popular category.

  • Bikini Line (V) $37
  • Bikini Line (P) $44
  • Bikini (Full) $48
  • Bikini Full (V) $48+
  • Brazilian (V) $58
  • Bikini Full (P) $62
  • Brazilian (P) $70

A strip or full buttocks, from $16.

  • Buttocks Strip $16
  • Buttocks Full $26

Cleansing and exfoliating treatments for underarms and the Brazilian area.

  • Underarms Enzyme Treatment $20
  • Brazilian Enzyme Treatment $35

Brows, lashes, lip, chin, neck, cheeks and sideburns, and full face, plus brow lamination and lash lift.

  • Between the Brows $8
  • Ears $11
  • Nose $11
  • Cheeks / Sideburns $12
  • Lip $12
  • Chin $13
  • Neck $14
  • Lash Tint $15
  • Brow Tint $18
  • Brows $21
  • Lip & Chin $22
  • Brow Shape & Tint $36
  • Full Face $54
  • Brow Lamination $55
  • Lash Lift $55

An accelerated brightening service for sensitive areas, from $65.

  • Intimate Lightening $65

Feet, inner thigh, lower and upper half legs, and full legs, from $13. Full legs with sugaring are listed at $76 to $86.

  • Feet $13
  • Inner Thigh $21
  • Legs Lower Half $42
  • Legs Upper Half $43
  • Legs (Full) $76
  • Nipples $13
  • Stomach Strip $15
  • Chest Strip $20
  • Chest Upper $30
  • Stomach Full $30
  • Chest Full $60
  • Try Laser! Full Legs & Brazilian + UNDERARMS FREE $160
  • Bikini (Full) $48+
  • Brazilian $58+
  • Bikini Line $37+
  • Full Legs $76–$86

Photos

  • Client receiving warm wax on forearm
  • Staff member treating a client's arm in clinic
  • Staff using device on client's arm in treatment room
  • Wide crop of staff member holding warm wax
  • Smiling staff member in branded shirt holding wax in treatment room
  • Storefront of the Strongsville location in a brick building with sign

Meet the team

Their website doesn't list the team, so we don't either.

Highlights
  • Waxing and sugaring with four different waxes and sugars chosen per client
  • Brazilian services in V and P versions, with Bikini Full and Brazilian (V) including the labia
  • Membership with one monthly service of a chosen type and area, with up to 20% savings according to the salon
  • Lash and brow services, including brow lamination and lash lift
  • Enzyme treatments for underarms and the Brazilian area
Good for
  • First waxing visit
  • Sugaring for clients who prefer it
  • Members planning a regular schedule
  • Full-body hair removal
  • Men and women
  • Clients who want a set-price menu by area
Treats
  • Unwanted hair removal
  • Brow shaping
  • Brow and lash color
  • Brow and lash shaping
  • Intimate area brightening
  • Ingrown hair
Techniques
  • Waxing
  • Sugaring
  • Brow lamination
  • Lash lift
  • Lash tint
  • Brow tint
  • Enzyme treatment
  • Intimate lightening
  • Laser hair removal

Products & treatments

  • Four proprietary waxes and sugars chosen for each client

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