Hair Secrets Studio LLC

The studio runs on scheduled appointments, each curated and timed so that clients are not rushed or overbooked. The studio describes each visit as a designed experience rather than a quick transaction, and one client review calls the salon quiet and soothing, like a spa.

Hair Secrets Studio was founded by Ciera Ransom, who is listed as its founder and master stylist. Clients choose their services when booking online, and the studio's menu includes Silk Press, Rituals, Luxury Extension, Studio Secrets Care and Studio Memberships.

Extensions are a major part of the work. The studio sells and installs custom extensions made from 100% human hair, and because the hair is natural, color can vary from one piece to the next. Gift cards can be bought through the website in $5, $10, $20, $50 or custom amounts.

Policies are strict. All products and services are non-refundable. Exchanges or store credit are available for eligible items, with requests due within seven business days of receipt, and store credit is redeemable seven days after it is issued. Extensions must be unwashed, untied, uninstalled, undyed and unprocessed to qualify. Gift cards and sale items cannot be returned, and any return must be requested by email before items are sent back.

The studio's aim is to improve how healthy hair is cared for, building each service on careful construction, exact technique and deliberate handling. It regards hair health as something meant to last rather than a fashion that fades. Services combine plant-based product lines with hands-on technique.

The studio describes its setting as calm and elevated, with focused attention for each guest.