Face First Skin Care

Face First Skin Care is owned by Rachel, a licensed cosmetologist who focuses on skin care. The business describes itself as built around ongoing work with clients rather than one-off visits, with consultations, education and coaching across the relationship. The facial menu runs from an Acne Facial for breakouts, congestion, blackheads, clogged pores and acne-prone skin, which includes treatment recommendations and home care guidance, to Advanced Facial I, which covers consultation, skin analysis, deep cleansing, exfoliation, extractions, a customized mask and a moisturizing treatment. A Customized Advanced Facial combines professional products and advanced modalities selected for each client's skin, for concerns such as dull or dehydrated skin, uneven tone and texture, and overall skin health. Clients who want a comprehensive acne plan may be candidates for the Face Reality Acne Program. Skin peels are also offered. The business says it sells only professional grade products and recommends Dermalogica for home care, noting that the brand's products are certified cruelty-free by PETA and Leaping Bunny and are gluten-free and vegan. Gift certificates are available. Lash and brow services include a lash lift with tint, brow lamination and tint, and a combined lash and brow tint. Appointments require a credit card on file, and cancellations need 48 hours' notice; a cancellation made 24 hours before the appointment carries a 50% fee, and no-shows are charged the full fee, both payable before the next booking. Late arrivals are charged the full appointment price, and appointments end at the scheduled time. Services are not refunded, though clients unhappy with a service should contact the business within 48 hours; products may be refunded within 30 days of purchase if at least 75% remains. Children are not allowed in the treatment room, and trained service animals are welcome while emotional support, comfort and therapy animals are not.

Describes its approach as result-driven. It works with clients over an ongoing relationship through consultations, education and coaching, and holds that professional treatments support healthy skin over time while home care products help maintain results.