Distinctive Salon BILTMORE/PHX
Hair salon in Phoenix, AZ · 5 locations
It is individually owned and operated by Ashley Hamilton, who describes the business as family-owned.
Read moreAbout
It is individually owned and operated by Ashley Hamilton, who describes the business as family-owned.
Core values are built around care, high standards and passion that stays purposeful, with continued education and community involvement part of the picture. The stated mission is to help guests feel more confident and well, through a holistic view of hair, health and self-care. The team is Aveda-trained, and the salon describes itself as a certified mentorship salon that works with the state to license individuals who may not be able to pay for or set aside the hours a certified school requires. Student Mentorship Program pairs new stylists with experienced senior team members.
A visit starts with a personalized consultation about hair goals, lifestyle and how much upkeep a guest wants. Guests are offered a complimentary beverage on arrival. Shampoo bowl appointments include a hot towel, a customized treatment, and scalp and hand massage, in a dimmed, quieter setting. Chair massage with neck, shoulder and scalp work and cooling oils is offered to guests who are not having color. Before leaving, recommended at-home care is reviewed.
Stylists are organized into levels: Legacy, Master, Senior, Designer, Junior, New Talent and Student. Prices differ by level, but every guest receives the same Aveda service regardless of who performs it. Student-level stylists work under licensed senior staff, and the salon describes a period of about 9 to 12 months of mannequin and model work before they take guests at the New Talent level.
Policies to note: a cancellation fee of 50% of the appointment price may apply without notice, and no-shows without notice are charged the full scheduled services. Arriving more than 10 minutes late may mean the service is shortened, rescheduled or treated as a late cancellation. Extension appointments need a non-refundable deposit. Guests unhappy with a service may repeat it at no charge if they call within 48 hours. Corrective color may take more than one visit. Extension hair is final sale once ordered.
Built around holistic care for hair, health and self-care, using Aveda plant-based products across every service.
The shampoo bowl area is dimmed and kept quiet so guests can relax during the service.
Specials & promotions
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$30 off your first hair service
Valid for first-time guests only. Applies to any hair service of $60+. Mention this offer at checkout (or show this screen). Not valid with other discounts or promotions.
On their website as of Oct 28, 2026 · Where we saw it
Services
Final prices may vary.
Blonding and highlights, dimensional color with lightening, traditional color for gray coverage, shine or subtle brightness, transformative color from dark to blonde, and vibrant full or partial color. Some looks need toning, lightening or gloss to finish.
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Classic Blonding / Highlights Price at booking
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Modern / Dimensional Color + Lightening Price at booking
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Traditional Color Price at booking
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Transformative Color Price at booking
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Vibrant Color Price at booking
Haircutting and styling in a range of options, plus a men's grooming service.
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Cutting / Styling Price at booking
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Modern Gentlemen Price at booking
Lash and brow tinting with waxing, and hair and makeup for events.
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Lash / Brow Tint + Waxing Price at booking
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Special Occasion Hair / Make Up Price at booking
Aveda hair and scalp treatments for hydration, repair and healthy growth, perms or keratin treatments for waves, texture or smoother hair, and hidden weft or tape-in extensions.
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Hair Extensions Price at booking
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Hair + Scalp Treatments Price at booking
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Waves / Straightening Price at booking
Photos
Meet the team
Their website doesn't list the team, so we don't either.
- Highlights
- Aveda plant-based products used for every service, including color, styling and treatments, with products chosen for dry, sunny Arizona conditions
- Custom hair extensions in Halo Couture, HairTalk and VoMor lines, with a consultation on color matching, method and a care plan
- Personalized consultation before every appointment and at-home care reviewed before leaving
- Shampoo bowl and chair massage rituals that include scalp and hand massage
- Stylist levels from Student through Legacy, with the same Aveda service at every level
- Repeat-at-no-charge policy for guests unhappy with a service who call within 48 hours
- Good for
- Custom hair extensions
- Blonde maintenance
- Gray coverage and gloss
- Special events and hair and makeup
- Men's grooming
- Guests who prefer plant-based, vegan and cruelty-free products
- Clients who want a consultation-led appointment
- Treats
- Gray coverage
- Blonde maintenance and highlights
- Dimensional color upkeep
- Vibrant or full-color changes
- Frizz and smooth texture
- Waves and straightening
- Hair thickness and length with extensions
- Hair hydration and repair
- Scalp care
- Techniques
- Dimensional color and lightening
- Toning and glossing
- Dark-to-blonde transformation
- Hand-tied wefts
- Tape-in extensions
- Hidden weft extensions
- Halo extensions
- Perms
- Keratin treatments
- Aveda hair and scalp treatments
Products & treatments
- Aveda
- Halo Couture
- HairTalk
- VoMor
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