Browhaus Louisville

Browhaus Louisville is at 181 Sears Ave in Louisville, in the St. Matthews area, and focuses mainly on brows, lashes and waxing. A full-service hair salon operates alongside those services, offering cuts, color and treatments for women, men and children.

Booking is online only, through the Vagaro app or website, which is open at any hour, and every service is by appointment. More than one service can go into a single visit. If the first open time is too far out, services can be booked separately, and a waitlist is available when nothing shows as open; the soonest openings can be two or three weeks away. Providers keep their own hours, so check the schedule for the person you want.

Cancellations need 24 hours' notice; later cancellations are charged half the full price of the scheduled services, and no-shows are charged the full service fee. Clients arriving more than 10 minutes late are rescheduled with a cancellation fee, and 15-minute appointments allow a 5-minute grace period. Children under 12 are not allowed in the salon unless they are receiving a service, and bringing one requires rescheduling and a fee. Questions about services or products can be sent by text, though providers may not read texts until the next business day.

For waxing, technicians wear gloves and use linens that are changed between clients. Wax sticks and strips are single-use, tools that touch skin are disinfected with hospital-grade disinfectant, and high-touch surfaces are wiped down between guests. The salon describes its sanitation practices as strict. It also sells products and gift cards.

Appointment-only booking through an online system, with brow, lash and waxing work at the center and hair services alongside.