VIP Nails

VIP Nails is at 3065-E Centreville Road in Herndon, in the McLearen Square Shopping Center. The salon describes itself as a luxury nail salon focused on relaxation and reflection for its clients, and says the space was newly renovated. It serves Herndon, Oak Hill, Reston, Chantilly and Ashburn.

Nail art and nail design are booked by appointment. Clients may bring their own design idea or inspiration photos. For involved or detailed artwork, the salon asks clients to call in advance so pricing and appointment time can be set. Gel-X soft extensions are offered, described as an artificial nail lengthening that stays flexible and is made from acrylic monomers and oligomers. Dip powder, Gel-X and tap gel are applied on dry nail beds unless a manicure with soaking is selected. Pedicures are offered, and a hot stone massage can be added to one.

Hygiene steps are part of each foot service. Pedicure tubs are lined with a disposable protectant for each client, and an EPA-registered disinfectant is used with every foot bath. Tools are either single use or sterilized after each use.

Appointments are booked through an online system, with an email confirmation and a text reminder 24 hours ahead. Clients can cancel by calling the salon or replying X to the confirmation text. Arriving more than 10 minutes late may mean the appointment is cancelled or rescheduled, and added services on arrival depend on time before the next booking. Clients with two or more no-shows or same-day or late cancellations may be asked for a non-refundable deposit applied to the service, which can be avoided with at least 24 hours notice. Gift cards can be bought online with the recipient's email address and a message, and the salon must then be called or messaged to confirm. Credit card payments carry a surcharge equal to the card issuer's charge, while debit payments do not.

The salon offers a 7-day satisfaction guarantee. Chipping, lifting or peeling caused by product or application issues is corrected at no extra charge if reported within 7 days, and corrective repairs must be finished within that period and within 3 weeks of the report. Breakage, damage from unusual wear or misuse, and color or style changes are not covered. Only clients receiving services may be in the salon, and infants are not allowed. The salon does not service clients with contagious nail conditions, open wounds, visible infection, fungus, or illness that could harm others. White spa chairs have a 250 lb limit. Phones are asked to be on silent, group conversations are kept brief, and the salon may ask disruptive guests or children to leave.

The salon describes its aim as relaxation and reflection for clients, and pairs that with single-use or sterilized tools and a disposable liner in every pedicure tub.

A newly renovated salon the owners describe as built around relaxation and reflection.