The Detangle Lab

The Detangle Lab was founded by Samantha to work on severely matted and tangled hair for people who had been told cutting was their only option. The business describes its work as rescuing hair that other salons turn away.

Booking does not require a consultation. After booking, clients upload a current photo of their hair, which the founder reviews before the session, and she only reaches out beforehand if more information is needed. If any section cannot be saved, she says so before any work begins. Sessions aim to keep as much of the client's length as possible, and cutting is not part of the process.

A one-hour session costs $155 and a five-hour session costs $550, with the longer booking suited to moderate to severe matting. A typical matted hair recovery takes about five hours. Extra time beyond a booked session is $155 per hour, subject to availability and approval. Pricing reflects the work involved, and completion is not guaranteed within the booked time, so multiple sessions may be needed. A shorter session covers heavy tangling that is heading toward matting.

According to the business, Google reviewers give it a 5.0-star rating. The Love 518 Method Directory lists it as the first provider in the detangling category.

Sections are worked apart one at a time rather than cut out, with the aim of preserving as much length as possible.