Salon East Naples

Salon East began in the Hamptons in 1995 and is owned and operated by JoAnn Gustafson and Paul Gustafson. The business has been operating for more than 30 years. A second salon opened on 5th Avenue South in Naples, Florida, with the same standards. The Hampton Bays salon serves Hampton Bays, Southampton, Westhampton Beach, Quogue, Water Mill and Bridgehampton, and the Naples salon serves Naples, Old Naples, Port Royal, Aqualane Shores, Bonita Springs and Marco Island.

Appointments are unrushed, with time built in for consultation and education. A consultation is required before a first color appointment and is strongly recommended before extensions, hair loss solutions, color correction and major color services. The plan and price are agreed before any product is mixed or anything is ordered. Color formulas are kept on file and both locations work from the same record, which suits clients who split the year between Hampton Bays and Naples; seasonal color scheduling is offered for them.

Hair loss consultations take place in a private room away from the salon floor, and clients may keep their hair down throughout. The assessment includes scalp and follicle analysis and density mapping, and clients may bring photos of their hair from five years ago. A restoration form takes about five minutes to complete; a specialist reviews it and the salon contacts the client within one business day to schedule a consultation. The assessment is cosmetic guidance, not a medical diagnosis, and the information stays private and is reviewed only by the specialist team.

The salon fits cranial prostheses in human hair or synthetic options, matched to the client's own color and density and cut to the face. HSA and FSA funds are accepted and usually apply to a cranial prosthesis, and some private plans reimburse under HCPCS code A9282. The salon provides itemized documentation for claims, but coverage varies by plan and state, so clients should confirm benefits with their carrier.

The Hampton Bays salon is at 2 E Montauk Highway and is open Tuesday to Saturday, 9am to 5pm, closed Sunday and Monday; call (631) 502-5102. The Naples salon is at 625 5th Avenue South, Suite 203; call (239) 977-2100. Appointments can be booked online or by phone, and the salon sells gift cards and runs a shop linked from its website. The salon describes itself as Hampton Bays' premier luxury hair salon and reports a 4.9 out of 5 rating across 550 Google reviews, which it says makes it the highest-reviewed hair salon in Hampton Bays by volume.

Focuses on hair health and natural-looking results rather than trends, opening each appointment with a detailed consultation covering hair history, health and goals.