Refined Beauty

Refined Beauty opened in 2016 and is owned by Jennifer Jade, who is also an educator. The salon describes its mission as empowering people through beauty services that support confidence and self-expression, and it lists community engagement, continuous education and exceptional service as its values. The salon describes itself as Naperville's most loved salon and spa, which is its own claim. It says it was named a Top 200 Salon in the USA by Salon Today and has been featured in ABC News and Naperville Magazine.

Hair extensions are a central part of the business. Its in-house REFINED HAIR EXTENSIONS line is 100% remy, ethically sourced hair offered in 58 custom colors and four lengths. Extension methods include K-Tip, weft, V-Light, Combline and hair toppers. Every extension client starts with a $50 consultation, held in person or virtually for clients who live farther away, that covers method, maintenance and the investment timeline; the fee applies toward the service if the client books. The extension staff are described as certified across all extension methods after earning certifications in more than ten extension brands. The salon says it offers a color match guarantee on extensions and adjusts blends that do not match, and extension-safe color techniques are used around wefts, bonds and tape-ins.

Color work begins with a conversation about hair history, lifestyle and goals, and the plan, timeline, maintenance and cost are settled before any formula is mixed. The salon describes its color services as education-first. Services range from quick root touch-ups and toners to balayage, partial and full dimensional lightening, and corrective color. Prices are starting prices that vary by stylist experience, hair length and condition, and a quote is given before service. New clients can take a short Matchmaking Quiz to be paired with an artist based on hair type, goals and personality, or choose a stylist level through the Salon Level System based on skill set, education and budget.

The aesthetics menu includes facials such as the Signature Facial, Deluxe Signature Facial and Glow Facial, using Comfort Zone products, along with a Glow Ritual membership that is month to month, can be cancelled with 30 days notice, has credits that roll over, and can be paused up to three months a year for $25 a month. Lash extensions come in classic, hybrid, volume and mega styles, with refills recommended every two to three weeks and monthly lash memberships that include one fill a month and free set removal. Brow shaping, tinting and lamination are also offered. Sugaring covers small areas such as the cheeks and sideburns through the back and Brazilian, and the salon describes its sugaring as 100% organic hair removal.

Bridal planning follows a coordinator-led process: an availability check, the matchmaking quiz, a coordinator call, a custom quote, a contract, and approval of the wedding day timeline. Bridal consultations are complimentary and last 15 minutes. Bookings are best made six or more months ahead, and the salon does not book past 18 months. Services can be done in the salon or on location throughout Chicagoland. Each bridal package includes a preview, a trial appointment, and wedding day hair and makeup, with optional airbrush foundation, temporary lashes and a touch-up kit. A $500 non-refundable retainer secures the date, and an 18% gratuity and a 5% service and coordination fee are added to the final invoice. Walk-ins are welcome during regular hours of Tuesday to Thursday 10AM to 8PM, Friday 10AM to 6PM, and Saturday 10AM to 3PM, with Saturdays open every other weekend.

Each visit starts with a consultation that sets the plan, covering hair history, goals, extension method, maintenance and timeline where relevant. Clients are matched with an artist through a short quiz, and the salon describes its stylists as highly trained.