Payton's Place

Payton's Place is in downtown Winter Haven at 60 4th Street Southwest. The business describes itself as a full-service beauty destination, but it works differently from a typical salon: it is a shared space where independent professionals run their own businesses. Each provider sets their own services, pricing and provider-specific policies.

Because the professionals are independent, clients book with the person they want rather than with the business as a whole. Services cover hair, nails, body waxing, lash extensions, brow care, makeup, skincare and pole fitness classes, so a visit can cover more than one need. Appointments are recommended, and walk-ins are accepted when availability allows. Bookings can be made online, by phone or in person, and a valid phone number may be needed to confirm.

Policies come from the salon and its providers. Guests are asked to give at least 48 hours' notice when cancelling or moving an appointment. A late cancellation or a missed appointment can lead to a charge, forfeiting a deposit, or being asked to prepay for future visits, and repeated no-shows may mean being turned away. Payment is due at the end of each service and can be made in cash or with major payment cards, and rates can change without warning. Once a treatment is finished, no refund is given. Children may come in only while being treated, and an adult must watch them the whole time. Before the appointment, guests should tell their provider about any medical conditions, allergies or sensitivities. Photos or video may be taken for marketing unless a visitor asks that they not be.

The business also rents booths and suites to independent professionals in beauty, fitness and wellness. Rental spaces include 24/7 access, high-speed internet and a shared break room. The space is described as clean, modern and professional.

Independent professionals set their own services, pricing and provider-specific policies within a shared space.

Clean, modern and professional, according to the business.