Palace Beautique

The salon describes its services as luxurious and says they aim for a WOW effect, which is its own description rather than an independent assessment.

Services run from consultations, trims and cuts through relaxers, silk presses, blowouts and protein treatments, to extension installs and braided or locked styles. Named options include Dominican and Brazilian blowouts, virgin relaxers, Silk Press, box braids, locs retwists and half up half down ponytail styles.

Clients can book ahead or walk in, though calling first to check wait times and availability is recommended. The final price is calculated at checkout. Payment is accepted by credit or debit card, PayPal or offline payment. Customer service can be reached by email, live chat or phone from 10am to 6pm Pacific time, Tuesday through Saturday.

A loyalty program gives 50 points for signing up on the site, 10 points for booking a session, 1 point per dollar spent on orders and product purchases, and 100 points on a birthday. Points can be redeemed at 10 points for a $1 discount, or 200 points for 50% off the lowest-priced item in the cart. Online orders that are returned are refunded within 24 hours of the returned package being received, with the money reaching the original payment account within several days.