New Image Labs

New Image Labs has offered hair replacement options since 1964 and is based in West Palm Beach. The company describes its systems as lightweight and undetectable, and calls itself a leader in modern hair replacement.

The company makes hand-made hair replacement options and sells two signature collections. W is a semi-ready-to-wear wig line for women, and Elite M Class is a system line for men. It also sells professional hair replacement brands and accessories, including Luxia, Artiss, Paris, Pro|Gen and Global.

The Salon operates from the same address as the main office. Online orders are placed through Hairloss.com, which carries the full catalog, while custom orders can be started by downloading and completing the custom order form, emailing it, or calling a brand ambassador. For custom orders, molds and hair samples are sent to the main office in West Palm Beach.

The company also trains hair replacement professionals. It offers onsite training at salons, where its stylists travel to the client's location for hands-on instruction, and a weekend hands-on program at its West Palm Beach headquarters with materials and meals included. It also gives the annual Randy Martin Lifetime Achievement Award, instituted in 2009 to honor hair replacement specialists.

The company's approach centers on hand-made, custom hair replacement systems and wigs, with custom orders built from molds and hair samples sent to the West Palm Beach office.