Nailed it

Its menu covers manicures, pedicures, and full sets, including gel manicures, gel X sets, and poly gel full sets, with refills and rebalances for existing sets.

Booking is organized by category: combo sets that cover both nails and feet, full sets, gel manicures, men's manicure and pedicure, pedicures alone, quick needs, refills and rebalances, and custom nail art. Combo appointments are not offered after 7 PM, and a squeeze-in booked after that hour carries a $35 extra charge.

The salon says customer service is its first priority and asks clients to point out any concerns with their nails or service before they leave the chair. Sets are expected to last about four weeks, and a mini manicure is included before a set begins.

Clients are asked not to book appointments back to back, because delays can throw off the rest of the day's schedule.

The salon puts customer service first and invites clients to raise any issue before they leave.