Moonlight Magic Nail Co.

Moonlight Magic Nail Co. works out of Suite 16 in Luxe Salon Suites, 1940 Kannapolis Hwy, Concord, NC 28027. The business asks every client to pay a $15 non-refundable deposit when booking, which is applied toward the service. The deposit invoice arrives by text at the phone number given, and it must be paid within one hour to hold the appointment.

Booking rules are set out clearly. Appointments should be cancelled at least 24 hours ahead. Clients who cancel within that window, no-call, or no-show must pay half the service price as a security deposit before they can book again. There is a 10-minute grace period, after which the appointment is cancelled. Add-ons and extra services should be included at booking so enough time is set aside, since add-ons cannot be guaranteed on the day. Clients are asked to allow time for traffic, weather and navigation.

Fills from another salon are not serviced; only fills done by this business are worked on. Services are not performed over open wounds on the nails or toes. Clients have three days after an appointment to report a nail issue, and a repair fee applies after that. Refunds are not offered on any services, and the business reserves the right to refuse service. Extra guests and children are not allowed unless they are being serviced.

Questions and bookings can be handled by text at (980) 319-4026, though replies may take up to 24 hours. Visitors can also sign up on the website for promotions and offers, and the business is on Instagram under Moonlightmagic_nailco.