KEYSTONE (215) 245-5556

Keystone Hair presents itself as a family-run business rather than a corporate franchise, with its owners working in the day-to-day operations. The business says it has more than 40 years of experience and that it is experienced across all types of men's hair replacement products and bonding methods. It also says most of its clients have stayed for ten years or more, and that staff turnover is low.

The business describes Philadelphia as home for its work and calls itself a leader in hair system quality. It says it is recognized nationally in non-surgical hair replacement and that it received the Golden Scissors Award from New Image Labs, a hair replacement manufacturer, for contribution and commitment to the field. These are the business's own claims.

A first step can be a conversation, or, for existing clients, a first service. Men who had hair replacement done somewhere else and are unhappy with the result can book a service appointment. Maintenance visits are a regular part of the work, which the business says are needed for the most natural-looking results.

Keystone Hair runs the Keystone Hair Replacement Academy, which offers workshops and classes to independent hair replacement centers. Its stylists continue training at international hair replacement conferences, regional seminars and in-house workshops. The business says its stylists are trained and licensed to perform all hair care services, and that they are paid above industry averages with personal time off, a retirement plan and medical insurance.

According to the salon, appointments begin and end on schedule, and clients are notified if a delay occurs. Contact form messages receive a reply within 24 hours. The office runs 9am to 7pm on Tuesdays and Wednesdays, 9am to 5pm on Thursdays, and 9am to 3pm on Fridays, and it does not open on Sundays, Mondays or Saturdays.

The business describes itself as a family business that prioritizes regular maintenance and natural-looking hair replacement, with owners active in daily operations.