Julianna Salon Rochester

Julianna Salon was founded in 2012 and has grown to two locations. The Rochester salon, in the South Wedge area, is the original and has operated for about 14 years by the business's own account. The Webster salon, in the Webster Plaza, opened in 2023 and is the newer of the two.

The salon says it was founded with an interest in health and wellness, not only appearance. Its stated values are professionalism and accountability, friendliness, teamwork and passion, and it aims for a comfortable, family-friendly, relaxing and inclusive atmosphere. The business reports 21 staff members across its two salons and more than 10,000 guests served, and says it works to build teamwork, support and camaraderie within the team.

Hair services cover haircuts, coloring, styling and treatments at both locations. Haircut options include women's cuts, men's cuts, curly cuts and pixie cuts; men's cuts usually take no more than half an hour and longer hair cuts about an hour. Color work includes highlights, balayage, custom color and general hair color, with color appointments running up to a few hours. Placement and color are chosen with each client, and the salon recommends a consultation, by contact form or phone, for a more accurate time estimate. The Rochester location says it guarantees a personalized consultation, and the salon describes its perm prices as affordable.

Appointments are booked with a credit card kept on file, which is not charged at booking. Cancellations or no-shows made less than 24 hours ahead are charged 50% of the service price. Appointments are for the booked guest only, with parents accompanying minors as the exception. Beyond hair, the salon offers Gel-X and structure gel nail services, custom nail art and encapsulated gem nails at the Webster location, body and facial waxing, brow waxing at the Rochester location, and lash lifts and lash tints at both. Bridal and event services can be requested by phone, email, the contact form or the bridal services page. The salon also publishes a blog with styling and beauty tips.

The salon focuses on consultations, personalized color and placement, and treatments adjusted to each client's hair type and needs, with staff trained for curly hair care.

Guest reviews describe the Webster location as spacious and the Rochester waiting area as homey.