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Hello Sugar
Hello Sugar
Hello Sugar

Hello Sugar Farmington | West Farm

Spa in Farmington, CT · 3 locations

Rated 4.8 out of 5 (326 on Google Maps) (opens in a new tab) Closed now

Hello Sugar is a hair removal business that is part of Hello Brands. The Glastonbury location is a suite-based salon, with appointments in Suite 8 on the second level, reached by elevator or stairs. Clients can text the front desk at (860) 362-2578 to reach a receptionist with questions or concerns, and the salon also has an app on the App Store and Google Play.

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About

Hello Sugar is a hair removal business that is part of Hello Brands. The Glastonbury location is a suite-based salon, with appointments in Suite 8 on the second level, reached by elevator or stairs. Clients can text the front desk at (860) 362-2578 to reach a receptionist with questions or concerns, and the salon also has an app on the App Store and Google Play.

The menu covers waxing and sugaring for the arms, back, legs, chest, stomach, buttocks and intimate areas, with a separate Brazilian range that includes labia (V) and pubic area (P) versions. Face and neck services cover small areas such as the brows, lip, chin and ears, as well as full face. Brow and lash services include shaping, tinting, brow lamination and lash lifts, which the salon describes as semi-permanent and not involving extensions. Enzyme and brightening treatments are offered for the more delicate areas, and the salon also offers laser hair removal and facials.

The salon uses four different waxes and sugars and chooses among them for each client based on their skin. Its sugaring technique suits clients who want the paste to lift hair rather than skin, and the salon says its aestheticians complete a three-month program to become certified in that method. Every esthetician also completes advanced certification focused on pain-reduction techniques. The salon describes itself as strict about waxing standards, cleanliness and customer service, and reports more than 70,000 five-star reviews.

Appointments generally run 15 to 30 minutes, varying with the service and the area treated. Waxing and sugaring are typically rebooked every four to six weeks, and results usually last three to four weeks. Clients are asked to let hair grow for roughly two to three weeks before a waxing or sugaring visit. According to the salon, very coarse hair, such as men's beard hair, may not be suitable for these methods. Opening hours at this location: Monday 2PM to 8PM, Tuesday to Thursday 10AM to 8PM, Friday 9AM to 8PM, Saturday 8AM to 7PM and Sunday 10AM to 6PM.

Membership is billed monthly and can be canceled at any time with no cancellation fee. Members save up to 20 percent on services and receive one service per month for the chosen area and type, with an unused voucher rolling over to the next month. Memberships can be frozen or canceled at no charge and can be used at any Hello Sugar location, subject to availability. The salon also offers a first-timers page with preparation, appointment and aftercare information.

The salon works with four waxes and sugars and picks one to suit each client's skin, and it serves all genders and skin and hair types, including sensitive skin and both coarse and fine hair.

Services

Final prices may vary.

Hand, shoulder and half or full arm hair removal, priced by area.

  • Hands $13+
  • Shoulders $18+
  • Arms Half $38+
  • Arms Full $43+
  • Underarms $22

Lower, upper and full back hair removal.

  • Back Lower $13+
  • Back Upper $31+
  • Back Full $61+

Brazilian and bikini hair removal in labia (V) and pubic area (P) versions, plus a sugar-based Brazilian option and Brazilian enzyme treatment.

  • Bikini Line (V) $37+
  • Bikini Line (P) $44+
  • Bikini Full (V) $48+
  • Brazilian (V) $58
  • Bikini Full (P) $62+
  • Brazilian (P) $70+

Strip or full buttocks hair removal.

  • Buttocks Strip $16+
  • Buttocks Full $26+

Enzyme and exfoliating treatments that include brightening, offered for underarms and other delicate areas.

  • Underarms Enzyme Treatment $20+
  • Brazilian Enzyme Treatment $35
  • Intimate Lightening $65

Small facial and neck areas such as between the brows, ears, nostrils, cheeks and sideburns, lip, chin and neck, along with full face, lash and brow tinting, lash lifts, brow shaping and brow lamination.

  • Between the Brows $8+
  • Ears $11+
  • Nose $11+
  • Cheeks / Sideburns $12+
  • Lip $12+
  • Chin $13+
  • Neck $14+
  • Lash Tint $15+
  • Brow Tint $18+
  • Brows $21
  • Lip & Chin $22+
  • Brow Shape & Tint $36+
  • Full Face $54+
  • Brow Lamination $55+
  • Lash Lift $55+

Laser hair removal, including a full legs and Brazilian package with underarms included.

  • Try Laser! Full Legs & Brazilian + UNDERARMS FREE $160

Feet, inner thigh, lower and upper half, and full leg hair removal.

  • Feet $13+
  • Inner Thigh $21+
  • Legs Lower Half $42+
  • Legs Upper Half $43+

Brows, underarms, Brazilian enzyme treatment, full bikini, Brazilian and full legs, the salon's most-booked services.

  • Bikini (Full) $48+
  • Brazilian $58+
  • Legs (Full) $76+
  • Full Legs Price at booking

Enzyme treatment for dull skin, priced by range.

  • Enzyme Treatment $35–$45
  • Lightening Treatment $65–$75
  • Nipples $13+
  • Stomach Strip $15+
  • Chest Strip $20+
  • Chest Upper $30+
  • Stomach Full $30+
  • Chest Full $60+
  • Bikini Line $37+

Photos

  • Wide crop of staff member holding wax
  • Staff member in branded shirt holding wax in salon
  • Street view of the Glastonbury center storefront with arched entrance

Meet the team

Their website doesn't list the team, so we don't either.

Highlights
  • Four different waxes and sugars chosen for each client's skin
  • Sugaring technique taught through a three-month certification program
  • Laser package of full legs and Brazilian with underarms free, listed at $160
  • Enzyme treatments that include exfoliation and brightening for delicate areas
  • Monthly membership with up to 20 percent off and use at any Hello Sugar location
  • Semi-permanent brow lamination and lash lifts that do not use extensions
Good for
  • first-time waxing or sugaring clients
  • sensitive skin
  • coarse or fine hair
  • men and women
  • full body hair removal
  • regular maintenance visits
  • monthly membership savers
  • laser hair removal packages
Treats
  • unwanted hair on the face, body and intimate areas
  • dull skin
  • brow shaping and definition
  • lash definition
  • ingrown hair prevention
  • sensitive areas
Techniques
  • waxing
  • sugaring
  • Brazilian waxing
  • enzyme treatment
  • brightening treatment
  • intimate lightening
  • laser hair removal
  • brow shaping
  • brow tinting
  • brow lamination

Products & treatments

  • Four different waxes and sugars selected for each client's skin
  • Hello Sugar app, available on the App Store and Google Play

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