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Hello Sugar
Hello Sugar
Hello Sugar

Hello Sugar Albuquerque | San Mateo

Spa in Albuquerque, NM · 2 locations

Rated 4.8 out of 5 (299 on Google Maps) (opens in a new tab) Closed now

Hello Sugar is a hair removal business that is part of Hello Brands. The San Mateo salon sits at the back of the Phenix Salon Suites building in The Shoppes at 6001 San Mateo, on the northwest corner of San Mateo and Osuna. The company also runs salons in Albuquerque's Corrales area, El Paso's West Side and Colorado Springs' Academy area, and it offers franchise opportunities. The salon describes itself as an all-in-one hair removal salon serving women, men and all skin and hair types.

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About

Hello Sugar is a hair removal business that is part of Hello Brands. The San Mateo salon sits at the back of the Phenix Salon Suites building in The Shoppes at 6001 San Mateo, on the northwest corner of San Mateo and Osuna. The company also runs salons in Albuquerque's Corrales area, El Paso's West Side and Colorado Springs' Academy area, and it offers franchise opportunities. The salon describes itself as an all-in-one hair removal salon serving women, men and all skin and hair types.

Parking is free in front of the building and around it. Clients check in through a link the salon provides, and the esthetician lets them in remotely, since the doors stay locked. Most visits run 15 to 30 minutes, depending on the service and treatment area. For waxing or sugaring, hair needs to have grown to the salon's required short length, which usually takes two to three weeks. Clients typically rebook every four to six weeks. According to the salon, results generally last three to four weeks, depending on each person's hair growth cycle, and with regular treatments regrowth becomes softer and sparser. Coarse men's beard hair may not be suitable for these methods.

The range covers arms, back, chest and stomach, buttocks, legs, the underarms and the Brazilian area, plus face and neck services such as brow shaping, lip and chin, and full face. Brazilian is one of the salon's most popular services according to the site, and the Brazilian (V) option includes everything in the full bikini service plus the labia. The salon says its estheticians complete a three-month certification program in its sugaring technique and an advanced certification focused on pain-reduction techniques, and that they choose from four different waxes and sugars for each client.

Clients can book online or through the Hello Sugar app, and can text or call (505) 448-8999 to reach a receptionist with questions. The salon is open Monday 8AM to 7PM, Tuesday and Wednesday 8AM to 8PM, Thursday and Saturday 8AM to 5PM, Friday 8AM to 8PM, and Sunday 10AM to 5PM. The salon publishes a cancellation and no-show policy as well as a return and refund policy. A membership program lets clients receive one service of their chosen type each month at member pricing, with unused vouchers rolling over to the next month.

Each service is customized to the client's skin and hair. The salon says it holds high standards for waxing, cleanliness and customer service, and describes its waxing as gentle and its sugaring as organic.

Services

Final prices may vary.

Hand, shoulder and half or full arm hair removal, priced from $13 for hands.

  • Hands $13
  • Shoulders $18
  • Arms Half $38
  • Arms Full $43
  • Underarms $22

Lower, upper and full back hair removal.

  • Back Lower $13
  • Back Upper $31
  • Back Full $61

Bikini line, bikini full and full Brazilian options in front and back variations, with pricing starting at $37 for the bikini line.

  • Bikini Line (V) $37
  • Bikini Line (P) $44
  • Bikini (Full) $48
  • Bikini Full (V) $48
  • Brazilian (V) $58
  • Bikini Full (P) $62
  • Brazilian (P) $70

Strip or full buttocks hair removal.

  • Buttocks Strip $16
  • Buttocks Full $26

Nipple, strip, upper, full chest and stomach hair removal.

  • Nipples $13
  • Stomach Strip $15
  • Chest Strip $20
  • Chest Upper $30
  • Stomach Full $30
  • Chest Full $60

Underarm and Brazilian enzyme treatments that exfoliate and cleanse the area, according to the salon.

  • Underarms Enzyme Treatment $20
  • Brazilian Enzyme Treatment $35

Hair removal for brows, lips, chin, cheeks, ears, nose and neck, plus brow and lash tint, lash lift and brow lamination.

  • Between the Brows $8
  • Ears $11
  • Nose $11
  • Cheeks / Sideburns $12
  • Lip $12
  • Chin $13
  • Neck $14
  • Lash Tint $15
  • Brow Tint $18
  • Brows $21
  • Lip & Chin $22
  • Brow Shape & Tint $36
  • Full Face $54
  • Brow Lamination $55
  • Lash Lift $55

A lightening treatment for sensitive areas, listed at $65.

  • Intimate Lightening $65

Laser treatments spaced several weeks apart, including a full legs and Brazilian package with underarms free.

  • Brazilian V Try Laser $58

Feet, inner thigh, lower half, upper half and full leg hair removal.

  • Feet $13
  • Inner Thigh $21
  • Legs Lower Half $42
  • Legs Upper Half $43
  • Legs (Full) $76

A lightening treatment listed between $65 and $75.

  • Lightening Treatment $65–$75

Waxing and sugaring for the full range of body and face areas, using regular wax or sugar paste for men and women.

  • Bikini Line $37+
  • Bikini (Full) $48+
  • Brazilian $58+
  • Full Legs $11+
  • Try Laser! Full Legs & Brazilian + UNDERARMS FREE $160

Photos

  • Client receiving wax application on arm in salon
  • Wide crop of staff member holding wax, business banner
  • Staff member in salon holding wax, wearing Hello Sugar shirt
  • Exterior of the Albuquerque San Mateo strip-mall location
  • Treatment room with pink wall reading 'It hurts less here'
  • Hello Sugar storefront with model entering the door

Meet the team

Their website doesn't list the team, so we don't either.

Highlights
  • Sugaring with a sugar paste the salon describes as a gentle option for sensitive skin
  • Four different waxes and sugars chosen for each client
  • Monthly membership with one service per month, member savings of up to 20 percent and rollover vouchers
  • Laser hair removal, including a full legs and Brazilian package at $160 with underarms included
  • Brow and lash services that the salon says hold for six to eight weeks
  • Estheticians who complete a three-month sugaring certification
Good for
  • First-time waxing or sugaring clients
  • Sensitive skin
  • All hair and skin types
  • Men and women
  • Regular maintenance on a monthly membership
  • Clients who want several areas done in one place
Treats
  • Unwanted body hair
  • Unwanted facial hair
  • Ingrown hairs
  • Uneven skin tone in sensitive areas
  • Brow shaping and color
  • Lash definition
  • Long-term hair reduction
Techniques
  • Waxing
  • Sugaring
  • Enzyme exfoliation
  • Laser hair removal
  • Brow lamination
  • Brow tint
  • Lash tint
  • Lash lift
  • Intimate lightening

Products & treatments

  • Sugar paste
  • Regular wax and sugar wax
  • Lifetime All-Access Pass laser membership

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