East Coast Wigs

East Coast Wigs is a wig business in Charlotte, North Carolina, at 709B International Drive, Suite 38. The business says it is open 24 hours a day, every day of the week, and it serves clients one alcoholic beverage free of charge.

Medical wigs are offered for people with hair loss from cancer, alopecia, trauma or other causes. The business says most insurance companies cover medical wigs and that it works with most insurance providers to keep out-of-pocket costs low.

Custom made wigs are fitted to the individual client's head and are booked as a service, listed at $150. Stock wigs come in one size fits all and are sold as is. Wig styling is offered as an add-on for stock wigs, covering styling, plucking and bleaching knots, and is listed at $0.00. Customization options include baby hair, bob cuts, layers, body curls, crimps, flat ironing, plucking and bleached knots.

Wigs are listed from $125 to $250.50. The Brown Sugar stock wig is a 13x4 full frontal with transparent Swiss lace and 150 density, listed at $135. Hair extension bundles are listed from $45 to $67.

Lace glue is sold in two latex-free formulas, each listed at $25. Hair extensions and accessories are sold online.

Pre-orders take 1 to 3 days to ship, and clients can pick up in store or choose same-day local delivery. Lace products, including full lace wigs, lace closures and lace frontals, cannot be returned, exchanged or replaced. Product defect claims must be emailed within 7 calendar days of delivery, and a replacement is void if the hair has been permed, colored, lifted, cut or otherwise processed. Products damaged on arrival are exchanged after contacting the business by phone or text.

House rules: children are not allowed in the salon, and appointments where clients arrive with children are canceled without refund. Clients must be 18 or older to sign the consent form; minors must bring a parent or legal guardian, and signatures from anyone under 18 are not accepted. Clients should arrive with no product in their hair, including leave-in conditioner and oils. Appointments start at the booked time, with a 10-minute arrival grace period, and early arrivals are not started right away. Detangling has an additional fee, quickweaves not done by the business are not taken down, and clients who book the wrong service are charged the full price of the service booked.

The business says its wigs are made from the finest materials and designed to look and feel natural, and that all wigs are cut and styled by licensed cosmetologists.