Changes City Spa
Spa in Norfolk, VA
Changes City Spa began in 1983 as a children's salon and grew into a full-service hair salon for the whole family. In 2001 it added City Spa, which offers hourly retreats it calls daycations. The stated aim is to serve families and the local community.
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Changes City Spa began in 1983 as a children's salon and grew into a full-service hair salon for the whole family. In 2001 it added City Spa, which offers hourly retreats it calls daycations. The stated aim is to serve families and the local community.
The business describes itself as a national award-winning team. The awards it lists are a 2020 Retailer of the Year, a 2019 Lifetime Achievement Award, Best Salon and Spa in 2016 and 2017, Virginia Living Magazine Best Day Spa in 2014 and 2015, Salon Today Top 200 in 2011, the Informed Entrepreneur Minerva Award in 2012, and a 2013 Retail Alliance Retailer of the Year. It also says it has served clients for about 40 years.
Reservations are made by a salon coordinator by phone or online. The salon is open Tuesday through Thursday from 9am to 7pm, Friday from 9am to 6pm, and Saturday from 9am to 5pm, and it is closed Sunday and Monday. The call center closes 30 minutes before the salon does. The spa is a phone-free adult environment where guests are asked to keep noise low. Children are allowed when receiving a service, and a guardian may be asked to stay depending on the treatment. Guests are advised to arrive about 15 minutes early, since appointments are scheduled precisely and end on time.
Spa guests receive bathrobes, sandals and disposable undergarments, and staff are trained in draping to protect modesty. Massages are led by Certified Massage Therapists who help choose the technique. Facials are customized with Rhonda Allison, Cosmedix or Osmosis products after a consultation with a skin care specialist. Products used during treatments are sold in the spa boutique for home use.
Treatments are shaped around a consultation, and the team continues its education through in-house training with several product and device partners.
A quiet, phone-free adult setting where guests are asked to keep noise to a minimum.
Specials & promotions
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Complimentary shampoo/blow-dry with texturizing, color, or highlight
$0 (regularly $43)
Complimentary with any texturizing, color, or highlight service.
On their website as of Oct 31, 2026 · Where we saw it
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Deluxe Foot Massage for $33 with a service
$33 (regularly $48)
$33 with a service; $48 as an individual treatment.
On their website as of Oct 31, 2026 · Where we saw it
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Changes City Escape package for $495
$495
Lunch included. Gratuity is included.
On their website as of Oct 31, 2026 · Where we saw it
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Unplug & Unwind package for $328
$328
Gratuity is included.
On their website as of Oct 31, 2026 · Where we saw it
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Afternoon Getaway package for $224
$224
Lunch is available for an additional $18. Gratuity is included.
On their website as of Oct 31, 2026 · Where we saw it
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Buy 5 of any service, get the 6th free
Applies to any one service.
On their website as of Oct 31, 2026 · Where we saw it
Services
Final prices may vary.
Body polish treatments, including an express polish and longer classic and ultimate body services that add a massage.
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Express Body Polish $58
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Classic Body Treatment $93
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Ultimate Body Retreat $120
Waxing for the face, brows, underarms, arms, legs, back, chest, toes and bikini areas.
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Toe Wax $8
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Lip or Chin $16
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Lip or Chin Wax $16
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Nose $16
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Nose Wax $16
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Jawline $19
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Jawline Wax $19
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Brow $21
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Brow Wax $21
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Underarms $28
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Underarms Wax $28
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Abdomen $37
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Abdomen Wax $37
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Full Face $42
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Bikini $44
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Bikini Wax $44
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Deepline Bikini $49
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Deepline Bikini Wax $49
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Full Arms or Half Legs $51
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Full Arms or Half Legs Wax $51
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Back or Chest $52+
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Back or Chest Wax $52
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Full Face (Includes Brows) $56
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Full Face Wax with Brows $56
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Brazilian Bikini (18 +) $74
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Brazilian Bikini Wax $74
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Full Legs $88
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Full Legs Wax $88
Exfoliating dermaplaning, offered with a facial or on its own.
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Dermaplaning - W/ Facial $53
Facials built around Sono Radio Frequency and ProInfusion treatments.
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Sono Infuse $155
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ProInfusion Non-Chemical Peel Face only $173
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Sono Glam $180
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ProInfusion Non-Chemical Peel Face and Décolleté $198
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Sono Lift $250
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Lift & Tighten Eye Mask Treatment $78
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Teen Facial $78
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Intensive Exfoliating Back Facial $88
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Oxygenating C Facial $118
Brow and lash services, including lamination, lifts, lash liner tattoos and powder brows, plus an intimate facial for the bikini area.
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Intimate Facial $75
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Brow Bomber Brow Lamination $99
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Brow Lamination $99
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Lash Lifts $110
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Lash Enhancement Liner Tattoo $530
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Powder Brows $700
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Hand/Foot Paraffin $20
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Hemp Oil $25
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Back Smoother $28
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Deluxe Head Massage $48
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Massage Cupping $48
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TMJD Massage $60
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Therapeutic Lymphatic Cupping 60-min $100
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Therapeutic Lymphatic Cupping 90-min $130
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Therapeutic Lymphatic Cupping $100–$130
Add-ons for facials and other visits, such as masks, a foot massage, oxygen spritz, paraffin, LED assist and glycolic layer.
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Micro Mask $18
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Foot Massage $19
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Oxygen Spritz $19
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Hand Paraffin $20
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LED Assist $25
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Deluxe Eye Mask $28
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Sculpting Mask $28
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Glycolic Layer $29
Single-process color, highlighting, creative color, platinum blonding and corrective color, with some by consultation.
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Single-Process Color $84–$124
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Highlighting $146
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Creative Color Consultation
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Platinum blonding Consultation
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Corrective Color Price at booking
Shampoo and blow-dry, shampoo, cut and blow-dry, and formal styling, priced by stylist level.
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Shampoo/blow-dry $43–$65
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Shampoo/cut/blow-dry $49–$72
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Formal hair $78
Classic, hydrating, sports, gel polish and French manicures.
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Classic Manicure $28
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Hydrating Manicure $38
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Sports Manicure $38
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Gel Polish $50
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French Manicure $60
Sixty and ninety minute massages, with deep tissue and hot stone as add-ons, led by Certified Massage Therapists.
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Deep Tissue add-on $15
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Hot Stone add-on $20
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60-Minute Massage $90
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90-Minute Massage $120
Crystal microdermabrasion for hands, chest, face, face and neck, or face, neck and chest.
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Microdermabrasion Hands $58
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Microdermabrasion Chest $68
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Microdermabrasion Face $113
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Microdermabrasion Face/Neck $133
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Microdermabrasion Face/Neck/Chest $168
Nail add-ons such as nail art, callus removal, gel removal, polish change, paraffin and a deluxe foot massage.
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Callus Eliminator $8
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Nail Art $10
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Extended Hot Stone Massage $13
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Gel Removal $15–$26
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Polish Change $17
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Warm Paraffin Treatment $20
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Deluxe Foot Massage $48
A service series in which every sixth visit of the same service is complimentary.
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Service Series Price at booking
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Afternoon Getaway $224
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Unplug & Unwind $328
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Changes City Escape $495
Pedicures in several levels, from the spa pedicure to hydrating and gel polish versions, with flip-flops included.
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The Changes City Spa Pedicure $50
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Sports Pedicure $63
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Changes City Spa Hydrating Pedicure $70
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Gel Polish Pedicure $71
Dermalift and Purelight therapy, microdermabrasion one pass, and progressive and mid-depth peels.
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Dermalift Therapy $35
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Purelight Therapy $35
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Microdermabrasion One Pass $40
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Progressive $158+
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Progressive Peel $158
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Mid-Depth $189+
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Mid-Depth Peel $189
Celluma LED light therapy, dermaplaning, Dermalift, Purelight, Kinelift and the Ultimate Lift Celluma Facial.
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Celluma LED Light Therapy $35
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Dermaplaning with Facial $53
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Dermalift $63
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Purelight $63
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Dermaplaning No Facial $95
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Kinelift $113
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The Ultimate Lift Celluma Facial $165
Massage styles including deep tissue, hot stone, Swedish and pregnancy massage.
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Deep Tissue $15
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Hot Stone $20
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Pregnancy Massage Price at booking
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Swedish Price at booking
Perms, relaxers, anti-curl treatments, design wraps and straightening, each by consultation.
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Relaxer/Anti-curl Consultation
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Design wraps Consultation
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Perms Consultation
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Straightening Consultation
Brow tint, lash tint, or both together, with a patch test for first-time clients.
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Brow Tint $28
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Lash Tint $28
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Brow & Lash Tint $48
Photos
Meet the team
Their website doesn't list the team, so we don't either.
- Highlights
- Sono Radio Frequency treatments (Sono Infuse, Sono Glam and Sono Lift), with a consent form completed before the appointment
- ProInfusion non-chemical peel, which creates micro-channels to help active ingredients reach the surface layers
- Spa packages: Afternoon Getaway, Unplug and Unwind, and the Changes City Escape, which can include lunch
- Series offer: buy five of the same service and the sixth is complimentary
- Gel polish manicures guaranteed for four days, with lights that are LED rather than UV
- Apprenticeship program with the state of Virginia offering free instruction and paid training for nail or cosmetology careers
- Good for
- full-service hair and spa visits
- hourly retreats or daycations
- teens looking for a facial
- guests 16 and up for body and skin treatments
- families and the local community
- afternoon getaways
- guests planning a waxing visit on a separate day from facials
- Treats
- unwanted hair
- muscle and skin aging of the face and neck
- neck and neckline treatment
- brow shaping and fullness
- lash fullness
- hair color changes
- hair texture changes
- TMJD massage
- outer skin layer renewal
- Techniques
- Sono Radio Frequency
- ProInfusion
- microdermabrasion using crystals
- microcurrent
- Celluma LED light therapy
- Purelight blue and green light therapy
- dermaplaning
- progressive and mid-depth chemical peels
- glycolic 20 percent mini peel
- LED assist
Products & treatments
- Rhonda Allison
- Cosmedix
- Osmosis
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