Beyond the Fringe

Beyond the Fringe is a salon on Three Chopt Road in Richmond, Virginia. The salon describes itself as one of Richmond's best-kept secrets and frames its culture as more than a salon, a place where people feel they belong.

Every client, new or returning, can book a complimentary consultation. Appointments can be booked online through the salon's website, and gift cards can also be bought online and used for payment.

The salon's booking policies ask for at least 24 hours' notice to cancel or reschedule. Late cancellations and no-call, no-show appointments can be charged 50% of the booked service, a deposit may be forfeited, or a cancellation fee may apply. Clients who cancel with 24 hours or more notice have their deposit converted to customer credit. Clients who are running late are asked to call, and a fee of 50% of the booked service applies if no call is received within 15 minutes of their arrival time. Future appointments may require a prepayment or deposit, and clients may keep a card on file for payments and charges.

Accepted payment methods are cash, credit or debit card, check and Beyond the Fringe gift cards, with payment due at the time of service. A 2.43% surcharge applies to credit card transactions but not to debit, cash or check. Children are not allowed in the cutting area unless they are receiving a service, and unsupervised children are not permitted in the salon. The salon has a zero-tolerance policy for offensive or disrespectful comments and behavior.

The salon also offers registered apprenticeship programs and is currently hiring. It describes ongoing education, mentorship and a career growth path for its team, with continuing education, including training, masterclasses and industry events, fully funded. Stylists are offered a flexible schedule, paid time off and a built-in client base. Applicants may send a portfolio or apply without a formal cover letter.

Its stated priorities are the client experience from arrival to departure, an inviting atmosphere, the chemistry between stylist and client, and beautiful hair.

The salon describes its atmosphere as inviting.