Andala Health

Andala Health describes itself as a behavioral health practice built around ketamine treatment. The clinic sits inside Loop 1604 at the Lockhill-Selma exit, about two minutes from IH-10 and six minutes from the Medical Center, and near The Shops at La Cantera and The Rim. Hours are Monday 9am to 6pm, Tuesday 9am to 1pm, and Wednesday through Friday 9am to 6pm, Central Time. The phone number is 1-833-426-3252.

Care begins with a free phone consultation to check whether ketamine is a good fit. Next comes a meeting with a medical professional, then treatment, then ongoing support. Ketamine is given by medical professionals in a supervised setting. A session usually runs 40 minutes to an hour, followed by a short observation period. Patients are asked to fast for 4 to 8 hours beforehand, drinking only water, and must have someone who can drive them home afterward. For IV treatment, a patient care coordinator reviews candidacy at intake, and certain conditions or mental health diagnoses rule out IV ketamine.

Spravato is an FDA-approved esketamine nasal spray for treatment-resistant depression, used alongside an oral antidepressant. It must be prescribed by a physician and given under medical supervision, and patients are monitored for up to two hours afterward. The first four weeks involve twice-weekly treatments, starting at 56 mg and rising to a maximum of 84 mg as tolerated; the second month moves to weekly treatments, then less often as clinically indicated. The clinic also offers off-label ketamine therapy under physician supervision, IV infusions given over about 40 minutes, IM injections into the shoulder, thigh, or buttock, KET+ (ketamine combined with a low-dose anti-anxiety medication and an anti-nausea medication), and ketamine lozenges sold as a package of six treatments. For best results, the business suggests six ketamine treatments over two to three weeks. It says some patients notice relief within hours to days after a first session, though results vary.

Insurance is a large part of the process. The clinic works with most major insurers and helps verify coverage, authorizations, and copay or deductible obligations, and a dedicated Spravato Care Coordinator works with insurers on prior authorization. Listed insurance prices are averages, since copays, deductibles, and coinsurance depend on the plan. Self-pay rates are available for patients without insurance or with limited coverage, with IM ketamine at $200, IV at $250, KET+ at $350, and the six-treatment lozenge package at $600. Spravato is listed at $28 with insurance and is not available self-pay. CareCredit financing with payment plans is also offered. The business says it aims to offer the lowest self-pay ketamine rates in Texas.

After Spravato sessions, patients can rest in a Reconnect Lounge under staff supervision, and blankets are provided. Spravato patients may not drive afterward and must arrange a ride home; rideshare services such as Uber or Lyft may be used with prior authorization and a waiver signed in the clinic. Patients are advised to avoid driving, heavy machinery, hazardous activities, and important decisions until the day after treatment. Common side effects include nausea, dizziness, or fatigue, which are usually temporary and monitored during sessions. Patients should tell the team about all other medications they take, since some can affect Spravato. Referrals can be submitted through a Phreesia referral hub, an online form, or by fax or email.

Treatment is physician-supervised and personalized, combining FDA-approved Spravato with off-label ketamine therapy. The business says its values center on compassionate care and individualized treatment plans.

A Reconnect Lounge with blankets gives patients a place to rest after Spravato sessions, under staff supervision.